VoiceShiftAI — Proposal for Drea Lee Dance Studio

Drea Lee Dance Studio is a busy, well-loved studio with 300+ families, but the phone really only gets covered for a few hours in the late afternoon. The rest of the day, when most of your calls actually come in, the team is on the floor with families in the studio and the phone goes unanswered. You've trained your existing families to email, and that works well for them. The trouble is the calls you're missing are almost all new leads, families ready to sign up.

You've already seen the AI receptionist we built for your studio. It answers in a warm, friendly voice, walks a caller through your classes, pricing, schedule, free trial and birthday parties, and texts them the links they need. That was a demo to show what's possible. This proposal lays out what a live version covers, what we'll confirm together to make it accurate, and what it costs to run.

Here's what you told us you're up against right now:

The phone is only really covered in the late afternoon, and even then calls get missed because the team is busy with families in person.
Most of your calls come in during the daytime, when there's no one free to pick up.
The calls slipping through are almost all new leads, not routine questions from current families.
You point everyone to email for the fastest response, but the new families who call instead still fall through the cracks.

A 24/7 AI phone receptionist for Drea Lee Dance Studio that:

Answers instantly, in a warm family-friendly voice, any hour of any day
Knows your classes, ages, monthly tuition, schedule, free trial, birthday parties and adult classes — and answers only from confirmed info, never guesses
Recommends the right class for a child's age
Texts callers the right link on the spot — class schedule, registration, free-trial signup, birthday parties
Logs every call, emails you a summary right after, and shows it all on a live dashboard
Forwards or routes callers to a person when that's the right move

Straight talk on the demo you saw: it was built from public info on your website, and some of that is incomplete or out of date. So the demo proves the concept, it isn't the finished product. Before launch we'll confirm the correct, current details together (your real front-desk hours, the right phone number, policies, the free-trial flow, and anything the website doesn't cover) so the live agent is accurate.

The core agent, plus the extras, and which plan each one is part of.

Capability	Business Pro	Business Elite
24/7 AI receptionist — answers every call, day or night	✓	✓
Knows your classes, pricing, schedule, ages & policies	✓	✓
Recommends the right class for a child's age	✓	✓
Real-time answers on closure / holiday dates	✓	✓
Texts links — schedule, registration, free trial, birthday parties	✓	✓
Free-trial & class booking	✓	✓
Email notification after every call	✓	✓
Live dashboard of calls & activity	✓	✓
Call forwarding during and after hours	1 line incl.	✓
SMS alerts to staff about instructor absences	$50/mo add-on	✓
Speed-to-Lead — instant callback on new web inquiries	—	✓
Lead Reactivation — outbound win-back campaigns	add-on	1st setup free*

Almost everything a studio needs is already in Business Pro. Speed-to-Lead and staff absence alerts are what set Business Elite apart, along with the setup fee for your first win-back campaign. *On Business Elite the first campaign's setup fee is waived — you cover only the call time used.

Onboarding (a few days) — a pre-launch brief: confirm your real front-desk hours, closure dates, policies and fees, the free-trial flow, transfer and forwarding rules, and finalize the knowledge the agent answers from.
Build & internal testing (2–4 weeks) — we build the agent on the accurate information you've provided (knowledge base integrated, phone integration tested, your dashboard provisioned) and test it thoroughly in-house.
Your review & approval (about 1 week) — your team test-calls the agent, shares feedback, and signs off before anything goes live.
Go live — connect your number, switch it on, and monitor daily through the first week to fine-tune.
Ongoing — monthly performance report, continuous tuning, and new features as you grow.

All prices CAD + GST. Both plans are a fit — here's what each includes.

Recommended

$550/month

Everything included

24/7 AI phone receptionist — answers every call, day or night
Knows your classes, pricing, schedule, ages & policies — answers only from confirmed info, never guesses
Recommends the right class for a child's age
150 minutes of talk time included, then $0.50/min (billed to the second)
Texts callers links on the spot — class schedule, registration, free trial, birthday parties
Real-time closure / holiday-date answers
Free-trial & class booking
1 call-forwarding / routing number (during & after hours)
Live dashboard of calls & activity
Call-summary email after every call
Monthly performance report

Optional add-ons

Staff absence SMS alerts — $50/mo
Lead Reactivation — outbound win-back campaigns, priced per campaign

RecommendedEverything included

$999/month

Everything in Business Pro, plus

More talk time — 300 minutes/month, then $0.50/min (billed to the second)
Staff absence alerts (SMS + email) — included (no add-on)
Speed-to-Lead — the moment a new family fills out a form from your Facebook ads or website, the agent calls them back within seconds (no more doing it by hand), answers their questions, and books the trial or sends the registration link while they're still interested. Hot leads don't go cold. Connects directly to your GoHighLevel setup.
Lead Reactivation — outbound win-back campaigns: the agent calls your past or lapsed families to invite them back for a new season or program. Your first campaign setup is included free.
Call forwarding / routing across multiple numbers

Getting started: a one-time setup fee equal to your first month ($550 on Business Pro) is due when you sign. It's credited toward your first month, so it isn't an extra charge on top — it simply kicks off the build and holds your spot. After that, it's just the monthly.

Most studios start on Business Pro and move up to Business Elite when they want the outbound automation. Either way, you're covered from day one.

Real numbers from a comparable kids-activity club we run

170+

inbound calls/month handled by the agent

~71%

of those calls came in outside front-desk hours

~$3,250

/month of equivalent receptionist labor replaced

~83%

your saving on Business Pro vs. that staffing cost

Call volume and after-hours split are real data from a comparable club we run (shared anonymously); the ~83% saving is calculated against Business Pro's $550/mo.

Projected potential for Drea Lee — an estimate, not a guarantee

Today

Phone realistically covered only a few hours in the late afternoon
Daytime, evening & weekend calls → missed
The team gets pulled off families in the studio to grab the phone
New-family inquiries missed when the desk is unattended or busy

With your AI receptionist

Instant pickup, 24/7
The daytime new-lead calls you're losing get captured and texted the free-trial link
The team stays with the families in front of them
Every call logged and summarized

Real numbers from a comparable club's win-back campaign

~900

past & lapsed families re-contacted (1,083 kids)

82 kids

registered after the campaign (70 families)

~$24,600

registration revenue from re-engaged families

Cost: a $500 one-time setup + ~$510 in call usage = ~$1,010 total — roughly a 24× return on spend. On Business Elite your first campaign's setup is free, so you'd pay only the usage (~$510), pushing the return past 45×.

The plan pays for itself on a few recovered enrollments alone — recurring tuition that adds up season after season — and the hours your team gets back are pure upside.

Built for kids-activity businesses — dance studios and gymnastics clubs — so we understand how the day actually runs and the questions parents really ask
Already live and proven — running this exact system at Canadian clubs today
You've already seen a working demo built for your studio — so you know what it sounds like before you commit
A Canadian company with dedicated support — fast turnaround, no offshore call center

Pick your plan — Pro or Elite.
Hop on a quick onboarding call so we can nail down what you want the agent to handle, plus your hours, closures, the free-trial flow, and how calls get transferred.
We go build and test the whole system for you.
You take it for a test run and approve it.
We onboard your team, connect it to your phone line, and launch.
We keep monitoring to make sure everything's working smoothly.